In our latest white paper “Identification, Integration, Inspiration: The Path to Loyalty Success”, we take a detailed look at how companies can strengthen their customer relationships in the long term through effective loyalty programs. The authors Christoph Cuquemel (CEO, fluent:cx) and Harald Deprosse (Partner, envolved) show that sophisticated data integration and precise customer identification are […]
With the integration into the Salesfive Group, fluent:cx brings furtherExpertise We are proud to announce a significant step that for usand our customers with numerous positive innovations: Thesuccessful integration into the Salesfive Group. As experts in customer-centric solutions and with a wealth of experience in theImplementation of digitization projects in the areas of marketing, sales […]
We are delighted to announce that fluent:cx is expanding to the UK & Ireland. Building on our track record of delivering Salesforce services across diverse industries including Media & Entertainment, Retail & CPG, Manufacturing and more, fluent:cx is excited to be entering the UK & I market. Alongside the successful practice in the DACH region, […]
The basic premise of search engine reputation management is to use the following three strategies to accomplish the goal of creating a completely positive first page of search engine results for a specific term…
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Personalization has been talked about since the early days of digital marketing. And although there are a number of technical options for personalization available today, we see time and again that the existing potential is not being optimally exploited. When we at fluent:cx talk to our customers about personalization, the first step is to work […]
The last few years have been very good for digital business such as eCommerce or digital subscriptions, as the framework of the Corona pandemic has driven consumers even more into the digital world. But the wind has changed. Some of the initial positive effects for digital business have faded. The reasons for this are very […]
Salesforce Interaction Studio is increasingly relevant in the B2B space. Our CEO Christoph Cuquemel and Interaction Studio expert Stefan Brunnengräber report.
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