Your new employer fluent:cx...
In January 2022 the four founders Alasdair, Björn, Christian and Christoph started fluent:cx to use their combined 25 years of Salesforce experience to build one of the best Salesforce partners in Germany.
Within a few months, we convinced a large number of long-time colleagues of fluent:cx and thus built a foundation of highly experienced senior consultants. Since many employees know each other from before and have a lot of experience with the Salesforce platform, we have established a company culture that is characterized by open communication and enthusiasm for innovation – despite remote working.
Thanks to our experienced team and rapid growth, we have managed to convince a number of renowned companies of fluent:cx, from world-renowned consumer goods to hidden champions in the German industry, via renowned publishing houses and popular retail brands.
Your benefits at fluent:cx
We are a young company and are working to expand our benefits offering. With us, all employees get:
- Maximum flexibility as far as your work location is concerned. Whether you work best in a home office, a co-working space, or one of our locations, we’re here to support you.
- The flexibility to plan your workday in the way that suits you best.
- Budget for home office equipment when you start with us.
- Monthly team dinners at our locations.
- Several team events a year such as cooking classes, an off-site in a country hotel or the big Christmas party – it is important to us that we build a strong company culture despite the home office.
- Bavarian holidays for all employees
Your new job at fluent:cx
Job Description
As a Salesforce Consultant with a focus on Marketing Automation, you will act as a translator of customer requirements into Salesforce solutions. In addition to technical consulting on the topics of digital marketing and customer experience, you are the contact person for all topics related to the Salesforce Marketing Cloud. You advise customers of various sizes and from various industries, from the recording of technical requirements to the implementation with your team to the successful completion of the project.
Task area
- Designing and implementing automated cross-channel journeys and advising customers on continuous optimization
- Analysis of customer requirements and optimization of methods and processes
- Translate business requirements into solution designs for technical mapping using Salesforce technologies
- Configuration of the Salesforce Marketing Cloud
- Documentation of the implementation and development of best practices
- Planning and implementation of workshops and customer trainings
Requirements
- At least two years of professional experience in marketing automation or a related field
- Ideally experience with Salesforce Marketing Cloud
- Experience in the areas of digital marketing, customer experience and CRM
- Enthusiasm for digitization and new technologies
- Good presentation and communication skills and enjoys providing advice
- Good analytical skills
- Good problem solving skills
- Web development skills (HTML, CSS, Javascript, SQL) are an advantage
- Business fluent German and very good English skills
Job Description
As a Salesforce Consultant with a focus on Core Cloud, you will act as a translator of customer requirements into Salesforce solutions. In addition to technical consulting on the topics of Customer Relationship Management and Customer Service, you will be the contact person for all topics relating to the Salesforce Sales and Service Cloud. You advise customers of various sizes and from various industries, from the recording of technical requirements to the implementation with your team to the successful completion of the project.
Task area
- Analysis of customer requirements and optimization of methods and processes
- Translate business requirements into solution designs for technical mapping using Salesforce technologies
- Configuration of the Salesforce Sales and Service Cloud
- Documentation of the implementation and development of best practices
- Planning and implementation of workshops and customer trainings
Requirements
- At least two years of professional experience in CRM or a related field
- Ideally experience with Salesforce products or similar solutions
- Experience in the areas of customer experience and CRM
- Enthusiasm for digitization and new technologies
- Good presentation and communication skills and enjoys providing advice
- Good analytical skills
- Good problem solving skills
- Business fluent German and very good English skills
Job Description
As a Salesforce Consultant with a focus on Marketing Automation, you will act as a translator of customer requirements into Salesforce solutions. In addition to technical consulting on the topics of digital marketing and customer experience, you are the contact person for all topics related to the Salesforce Marketing Cloud. You advise customers of various sizes and from various industries, from the recording of technical requirements to the implementation with your team to the successful completion of the project.
Task area
- Designing and implementing automated cross-channel journeys and advising customers on continuous optimization
- (Partial) project management of the marketing automation area of a project
- Analysis of customer requirements and optimization of methods and processes
- Translate business requirements into solution designs for technical mapping using Salesforce technologies
- Configuration of the Salesforce Marketing Cloud
- Documentation of the implementation and development of best practices
- Planning and implementation of workshops and customer trainings
Requirements
- At least five years of professional experience in the field of marketing automation
- Ideally experience with Salesforce Marketing Cloud
- Experience in the areas of digital marketing, customer experience and CRM
- Enthusiasm for digitization and new technologies
- Very good presentation and communication skills and enjoys giving advice
- Very good analytical skills
- High problem solving competence
- Project or team management experience is a plus
- Web development skills (HTML, CSS, Javascript, SQL) are an advantage
- Business fluent German and very good English skills
Job Description
As a Salesforce Consultant with a focus on Core Cloud, you will act as a translator of customer requirements into Salesforce solutions. In addition to technical consulting on the topics of Customer Relationship Management and Customer Service, you will be the contact person for all topics relating to the Salesforce Sales and Service Cloud. You advise customers of various sizes and from various industries, from the recording of technical requirements to the implementation with your team to the successful completion of the project.
Task area
- Analysis of customer requirements and optimization of methods and processes
- Translate business requirements into solution designs for technical mapping using Salesforce technologies
- Configuration of the Salesforce Sales and Service Cloud
- Documentation of the implementation and development of best practices
- Planning and implementation of workshops and customer trainings
Requirements
- At least five years of professional experience in CRM or a related field
- Ideally experience with Salesforce products or similar solutions
- Experience in the areas of customer experience and CRM
- Enthusiasm for digitization and new technologies
- Very good presentation and communication skills and enjoys giving advice
- Very good analytical skills
- High problem solving competence
- Project or team management experience is a plus
- Business fluent German and very good English skills
Job Description
As the first point of contact in a project, you act as a link between our customers and your project team. You are responsible for the smooth project flow, moderate and coordinate the implementation of work packages and ensure quality. You always keep an eye on the workload of your team. You advise customers of various sizes and from various industries, from the recording of technical requirements to the implementation with your team to the successful completion of the project.
Task area
- Management of Salesforce Multicloud projects
- Organize and conduct workshops
- Ensuring the success of the project through the use of adequate methods
- Project controlling, resource management and forecast
- Management of relationships with the customer and Salesforce
- Strategic further development of the customer
Requirements
- At least seven years of professional experience in CRM or a related field
- Experience with Salesforce products or similar solutions
- Experience in the areas of customer experience and CRM
- Excellent presentation and communication skills and enjoys providing guidance and advice
- High problem-solving competence and an eye for detail
- Project or team management experience
- Experience in agile project management methods
- Business fluent German and very good English skills
The training program
Our trainee program offers an entry into the world of Marketing Automation and Customer Experience Management in the Salesforce Environment. You will be given the tools to do this during a 6-month training program that focuses on practical work right from the start, in addition to theoretical knowledge. Supported by our experienced team, you will take on your own tasks within projects and learn the required knowledge from the areas of Salesforce, consulting, business analysis and agile project management. The content of the program depends on your previous knowledge and goals.
Your training will focus on the Salesforce Marketing Cloud solution, for which you will earn globally recognized certifications. After successful completion of the training, you can start directly with us as a Marketing Cloud Consultant or develop further to become a Project Manager, Developer, Business Analyst or Sales Cloud Consultant.
You can benefit from the experience of our consultants in a young company and get ready for the job of a Salesforce Consultant – one of the top 15 jobs of the future according to the World Economic Forum’s Future of Jobs Report 2020. In addition to training you to become a Salesforce Consultant, we also ensure that you receive holistic training that takes you professionally beyond technology to all things Marketing Automation.
Task area
- Design and implement automated cross-channel journeys and advise clients on continuous optimization,
- Accompanying the analysis of customer requirements and optimization of methods and processes
- Assist in translating business requirements into solution designs for technical mapping using Salesforce technologies.
- Configuration of the Salesforce Marketing Cloud
- Documentation of the implementation and development of best practices
- Support in the planning and implementation of workshops and customer trainings
- Independent implementation of work packages within the scope of the projects
Requirements
- Completed studies in the field of computer science, economics, media or social sciences or comparable training
- Enthusiasm for digitization and new technologies
- Good presentation and communication skills and enjoys providing advice
- Good analytical skills
- High problem solving competence
- Business fluent German and very good English skills
- Knowledge in the field of marketing is an advantage
- Programming skills are an advantage
The training program
Our trainee program offers an entry into the IT industry as a Salesforce Consultant. You will be given the tools to do this during a 6-month training program that focuses on practical work right from the start, in addition to theoretical knowledge. Supported by our experienced team, you will take on your own tasks within projects and learn the required knowledge from the areas of Salesforce, consulting, business analysis and agile project management. The content of the program depends on your previous knowledge and goals.
Your training will focus on the Salesforce Sales and Service Cloud solution, for which you will earn globally recognized certifications. After successful completion of the training, you can start directly with us as a Core Cloud Consultant or develop further to become a Project Manager, Developer, Business Analyst or Sales Cloud Consultant.
You can benefit from the experience of our consultants in a young company and get ready for the job of a Salesforce Consultant – one of the top 15 jobs of the future according to the World Economic Forum’s Future of Jobs Report 2020. In addition to training you to become a Salesforce Consultant, we also ensure that you receive holistic training that takes you professionally beyond technology to all things CRM and Customer Experience.
Task area
- Accompanying the analysis of customer requirements and optimization of methods and processes
- Assist in translating business requirements into solution designs for technical mapping using Salesforce technologies.
- Configuration of the Salesforce Core Platform
- Documentation of the implementation and development of best practices
- Support in the planning and implementation of workshops and customer trainings
- Independent implementation of work packages within the scope of the projects
Requirements
- Completed studies in the field of computer science, economics, media or social sciences or comparable training
- Enthusiasm for digitization and new technologies
- Good presentation and communication skills and enjoys providing advice
- Good analytical skills
- High problem solving competence
- Business fluent German and very good English skills
- Knowledge in the field of marketing is an advantage
- Programming skills are an advantage
Job Description
As a working student, you can expect a varied range of tasks and gain relevant professional experience in the sought-after Salesforce environment. Do you want to gain insights into the world of marketing automation and customer experience management in the Salesforce environment? Then go! Our consultants and our training program will provide you with the necessary knowledge and at the same time you will gain practical experience in our projects.
Task area
- Support of our consultants and project managers in day-to-day business
- Configuration of the Salesforce Marketing Cloud
- Development of solution designs with a professional or technical focus
- Documentation of the implementation and development of best practices
- Support in the planning and implementation of workshops and customer trainings
Requirements
- Studies in the field of computer science, economics, media or social sciences or similar
- Enthusiasm for digitization and new technologies
- Web development knowledge is an advantage
- Knowledge of digital marketing is an advantage
- Good analytical skills
- Structured, solution-oriented and reliable way of working
Your questions?
Do you have any questions about the positions on offer, the application process or would you like to submit a speculative application? Then write us a message under
info@fluentcx.com
and we will get back to you!